Reviews Old

Based on 4983 reviews
75%
(3760)
12%
(585)
6%
(277)
2%
(114)
5%
(247)
S
Lumos Ultra E-Bike
Sakaria Qushta
Matrix and Ultra E-Bike helmet

Hello,
I had a problem with a Lumos helmet and the good customer service representative Kavin solved my problem to my complete satisfaction.
Lumos helmets are a great way to combine safety and good design.
I have the Lumos Matrix helmet and the Lumos Ultra e-bike helmet. Both helmets are very well made and equipped with the MIPS function.
An absolute recommendation for great helmets.
Have fun lighting up :)

A
Lumos Ultra
Anonymous

Perfect support!!

V
Remote Mount
Volker Kriszeit
Perfect for multiple vehicles

Anyone who owns several bikes or e-scooters would be well advised to use this remote mount. This means that the personal helmet can be used with multiple vehicles. Simply switch the remote control and the - very good - lumos helmet works with everyone.
Perfetto!

G
Remote Lite
Gerard Ruiz
RAS si ce n'est "Parfait"

Que du bonheur d'être vue sur la route et de devant et de dérrière.... j'ai le Casque Ultra Blanc premier prix et j'envisage d'en prendre un autre avec la fonction "MIPS".... Ce casque est complet mais il manque le signal de freinage Stop c'est tout, autrement tout les signaux fonctionne très bien, on peut même entendre les bips quand on tourne à gauche ou droite, ce casque est parfait, un petit bémol la batterie s'use très vite et est longue a recharger..... The Best Helmet, je recommande.

M
Lumos Firefly
Michael R. Smith
Great light

Great for night time riding

T
Lumos Ultra
Thomas Robertson
Does the job I bought it for

The Lumos Ultra is a comfortable helmet that's surprisingly light for something with a built-in battery. Charging is easy, and the functionality of the helmet is pretty well thought-out. Minimal controls, but they all work relatively intuitively. Two complaints which only matter if they matter to you: 1) no "heartbeat" style light patterns; full-on-to-full-off blinking only, which is a bit of a surprise giving the amount of control the mobile app gives you over your flash patterns. 2) the clip to fasten the helmet isn't great; it would be nice to have a FIDLOCK option.

G
Lumos Ultra E-Bike
Günther Franz
Perfect!

Exactly the right helmet as I looked for it! Love it!

L
Lumos Ultra E-Bike
Lefèvre Chris

Lumos Ultra E-Bike

best lights for urban commuting

I have a set of 4 (2 back, 2 front) on a folding electric bike that I commute with on pot-hole-filled roads. The middle part of the commute is a train ride where I need to fold it. The lights and back turn signal are really wonderful. The setup was seamless. Monitoring which light needs charging using the phone just takes a second. The mount does not get in the way of folding up the bike, and it does not have much extra width, so that I can easily navigate the train.

Feeling Safe on the road!

Riding the roads of Rome as a biker can make you feel a lot unsafe but ever since I started using Lumos helments it gave me the confidence that people can see my intent on turning and can see me on the road especially at night!

B
Charging Cable
Brad Prezant
Great customer service

My charger failed and replacement was easy, at no charge, and quick. Great customer service after-the-sale! Thanks.

Nice remote for firefly syncing.

Easy to use and sync. Large enough. Look solid. Mount is also nice with twist to release for charging.

Alles gut schnelle Lieferung

Suggestion for improvement quick user guide

Suggestion to add not to leave the remote handlebar mount on your bike. Weather circumstances might destroy the handlebar (sunlight, rain). This has been the case with mine. Plastic cover ‘L’ and ‘R’ were completely dehydrated hence no longer functioning.

Very nice helmet

We had an ultra, but there was a problem with it. After reaching out to lumos, we got quick answers (despite the difference of hours Europe-china) and a very good solution. My wife is very pleased with the ultra ebike, she rides a normal ebike (25km/h), but she loves the visor when it rains. Before her glasses fogged, but now not anymore.

L
Ultra Bug Net
Luzia Borges
Comfortable

Very Comfortable, I really like it

T
Lumos Matrix
Thomas Cavanaugh
I love this helmet

I purchased the Lumos helmet a couple of years ago and it is my favorite helmet for any activity. The customer support is fantastic as well. I had an issue with the helmet well over a year after the purchase and Lumos customer support was attentive and corrected the problem right away. Lumos is my only helmet from now on.

W
Lumos Ultra
William Walker

Lumos Ultra

M
Lumos Firefly
Michael Levine
So nice with added safety

Works so well with the firefly lights and upgraded remote. Turn signals sync with lights instant off and sync. So cool. I think I might have to buy 2 more firefly lights for the front.

k
Lumos Kickstart
kim calderon
High Quality

Perfect fit. High visibility lights. Simple to pair with remote.

Perfect

I needed a new remote mount for my bike 'cause the original one was stolen. It arrived on time and it perfectly fits my new bike.

Charging Cable

I lost mine and get this one in its place. It arrived in time and works perfectly fine.
As usual super reccomended

R
Lumos Ultra E-Bike
Ralph Meder
Fantastic helmet

After researching smart helmets, I was sold on this particular helmet based on the ease of functionality and high level of safety it provides me. I like the weight for long rides and the adjustability for a proper, secure fit as well as the added bonus of the flip visor for night rides.
I highly recommend this helmet!

A
Lumos Kickstart
Anonymous
Equipment

Nice

K
Lumos Ultra E-Bike
Karl Edelsten
Convenience and Protection

This is my second Ultra. I upgraded to get the visor and front indicators (which I think should have be part of the original).
The all round functionality is great.
Unfortunately, it has given its life protecting my skull and I'm now in need of a new one.